Rebate-Eligible Heat Pump Water Heater Installation in Sunnyvale, CA
JetPipe Plumbing installs heat pump water heaters across Sunnyvale, Santa Clara County, and the Peninsula. Rebates in our service area currently run $3,000 to $4,000 depending on which utility serves your address. Our in-house permit department handles the load calculation, the city plans, and the rebate paperwork for you.
Heat Pump Water Heater
Rebates by City
Rebate amounts went up for installations completed through October 31, 2026. What you qualify for depends on which utility serves your address, not on which contractor you hire. None of these programs require a certified or participating contractor.
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Program
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Cities and towns served
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Rebate
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|---|---|---|
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WestLight Energy formerly Peninsula Clean Energy
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Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Foster City, Half Moon Bay, Hillsborough, Menlo Park, Millbrae, Pacifica, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, South San Francisco, Woodside
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$4,000
|
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City of Palo Alto Utilities CPAU
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Palo Alto
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$4,000
|
|
Silicon Valley Clean Energy SVCE
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Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Morgan Hill, Mountain View, Saratoga, Sunnyvale
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$3,000
|
|
San Jose Clean Energy SJCE
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San Jose
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$3,000
|
You pay the full installation cost upfront, and the rebate comes back afterward. Some programs send the check to you and others send it to JetPipe, in which case we forward it to you.
Some cities want the rebate filed before work begins and others accept it after the final inspection. We confirm which rule applies to your address before we schedule the installation, and we file or assist with the application either way. We also compare every program your home qualifies for and submit under the one paying the most at the time of your install.
How the Rebate Reaches You
You pay the full installation cost upfront, and the rebate comes back to you afterward. Expect one to six months, depending on the program and how quickly the city closes out the permit. Some programs send the check straight to the homeowner and others send it to JetPipe Plumbing, in which case we forward it to you. Either way the filing is on us, and we tell you at the estimate stage which path your address falls under so there are no surprises about timing.
How a Heat Pump Water
Heater Installation Happens
A heat pump water heater is not a swap-in replacement. The city has to approve it before the unit goes in, and the electrical has to be verified first. Here is the whole sequence, start to finish.
You call or fill out the form on this page and we schedule an on-site assessment. Our technician photographs the space where the unit will sit and checks the details the code cares about: where the condensate can drain, where your main panel is located, and how much clearance the unit will have.
The photos and measurements go to our in-house permit department. They run the load calculation and check whether your existing panel supports the unit without an upgrade.
We send you the load calculation result and a written estimate. Nothing is ordered and nothing is committed until you say yes.
Once you approve, the permit department draws the plan for the city and prepares the load calculation table, along with your own copy of the documentation.
We submit for the permit. If your program requires the rebate to be reserved before work starts, we file it at this stage.
With the permit in hand we set your installation date, and you choose between Bradford White, A.O. Smith, and Rheem.
Most installations run three to five hours. Your old tank is disconnected, removed, and hauled away as part of the job.
The city assigns an inspection date. One of our staff attends with the complete documentation. These slots are morning only, two hours wide, and scheduled the day of. The inspector verifies code compliance and signs off.
With the inspector's signature in hand we return to the rebate and submit the completed file.
The check arrives in one to six months and goes to you, or to us to forward on to you.
From your first call to installation day is typically one to two weeks. The city permit step sets the pace, not our schedule.
Handled in house
Heat pump water heaters require a city permit before installation, which is why we
keep a permit department on staff rather than outsourcing it. They run the load
calculation, confirm whether your panel can carry the unit as is, draw the plan set
the city asks for, and pull the permit. After installation, one of our people attends
the city inspection in person with the full documentation, so you are not the one
standing in the garage explaining paperwork to an inspector.
Most Homes Do Not
Need a Panel Upgrade
The electrical is what worries most homeowners, and with good reason: many models call for a dedicated 240V 30A circuit, and in an older home that can mean panel work. We install 120V plug-in models that run from a standard outlet, which lets most homes skip the upgrade entirely. Our permit department runs the load calculation before you commit, so you know exactly which route your home needs, and what it costs, before anything is ordered.
Choosing the Right Size
We size the unit around how your household actually uses hot water rather than matching whatever tank happens to be there now. A heat pump recovers more slowly than a gas tank, so a home that runs showers back to back in the morning is usually better served one size up.
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Tank size
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Typical household
|
Worth knowing
|
|---|---|---|
What Affects the Cost
Heat pump installations are quoted per home rather than from a price list. The number moves with tank size, whether the electrical can stay as it is, how far condensate travels to a drain, clearance work, and model tier.
$6,900–$7,500 for 60 gallons
Around $8,000 for 80 gallons
What Is Included
The price covers the unit, installation, permit and plan work, removal and haul away of your old tank, and our staff attending the city inspection.
- On-site assessment with photo documentation of the installation space
- Load calculation and panel check before you commit
- City plan set and permit by our in-house department
- The unit and installation itself
- Removal and haul away of your old water heater
- JetPipe staff member at the city inspection
- Rebate filing under whichever program pays the most
- One year workmanship warranty on the installation
What Their Warranties
Actually Cover
We install Bradford White, A.O. Smith, and Rheem heat pump water heaters, and you choose the brand once the permit is approved. Coverage differs between them in ways worth understanding before you decide.
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Bradford White AeroTherm
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A.O. Smith Voltex, Signature 300, ProLine
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Rheem ProTerra, Performance Platinum
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|---|---|---|---|
Heat Pump, Gas Tank, or Tankless
A heat pump is not automatically the right answer for every home. Here is the honest comparison.
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Heat pump
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Gas tank
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Tankless
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|---|---|---|---|
See What a Finished Job Looks Like
Every photo below is from a job we completed in Santa Clara County or on the
Peninsula. Repipes, sewer replacements, water heater installs, gas lines. No stock
images.
400+ reviews from South Bay homeowners
Where We Work Across the South Bay and Peninsula
We are based on Stewart Drive in Sunnyvale and cover the South Bay and Peninsula
from there. If your city is not on the list, call us anyway. We often work just outside our
usual range.
The map shows where we work most weeks, not a fence. We are based in Sunnyvale and we regularly take jobs just outside it. One call tells you whether we can reach you and when.
What rebate can I get in my city?
It depends on your utility. Homes served by WestLight Energy in San Mateo County and homes in Palo Alto served by City of Palo Alto Utilities currently qualify for $4,000. Homes served by Silicon Valley Clean Energy, which covers Sunnyvale, Mountain View, Cupertino, and neighboring cities, and homes in San Jose served by San Jose Clean Energy currently qualify for $3,000. These increased amounts run through October 31, 2026.
Do I need to hire a certified or participating contractor to get the rebate?
No. None of the programs in our service area restrict you to a listed contractor. What matters is that the installation is permitted and passes city inspection, which is exactly what our permit department is there to handle.
Will I need an electrical panel upgrade?
Usually not. We install 120V plug-in models that run from a standard outlet, which avoids panel work in most homes. We run the load calculation during the estimate stage, so you find out before you commit rather than on installation day.
How long does the whole process take?
Plan on one to two weeks from your first call to installation day, most of which is the city permit. The installation itself runs three to five hours, and the city inspection follows on a date the city assigns.
Do you take away my old water heater?
Yes, we do. Disconnecting, removing, and hauling away the old tank is part of the job and part of the quoted price.
When does the rebate money actually show up?
You pay for the installation in full upfront and the rebate follows, generally within one to six months. Some programs pay the homeowner directly and others pay us, in which case we forward it to you.
You pay for the installation in full upfront and the rebate follows, generally within one to six months. Some programs pay the homeowner directly and others pay us, in which case we forward it to you.
Yes, they do. These units operate best between 40 and 90 degrees, and Bay Area garages stay inside that range year round, which is why the garage is the most common placement we install.
Do I need to be home for the installation and the inspection?
For the installation, yes, someone needs to let us in, and the work usually takes three to five hours. The city inspection is a separate day and the city assigns it, always a morning slot about two hours wide. One of our staff meets the inspector with the documentation, so you only need to provide access.
Fill this out and we will call you back with a real answer: what it usually turns
out to be, what it takes to fix, and what it costs. No charge for the
conversation.